About eatsy

Eatsy is a one-stop app to help diners and restaurants optimise the social dining experience.
With features that streamline planning to billing, Eatsy provides customised recommendations to diners.
These personalised insights will help restaurants understand their customers better to capture more diners with specialised marketing strategies.

The Brief

To evaluate and reaffirm that the Eatsy app is desirable and useful to users.
Recommend improvements to the Eatsy app based on user research and testing.

• Heuristic evaluation
• Competitor analysis
• User interviews
* Usability Test

• Too many features (MVP)
• Overall of the app have low affordance
• Not understanding competitors
• Not understanding F&B operations


Screener Surveys


Contextual Interview & Usability Test


Create Table User Flow


Dining User Flow