About eatsy

Eatsy is a one-stop app to help diners and restaurants optimise the social dining experience.
With features that streamline planning to billing, Eatsy provides customised recommendations to diners.
These personalised insights will help restaurants understand their customers better to capture more diners with specialised marketing strategies.

The Brief

To evaluate and reaffirm that the Eatsy app is desirable and useful to users.
Recommend improvements to the Eatsy app based on user research and testing.

Solution
• Heuristic evaluation
• Competitor analysis
• User interviews
* Usability Test

Problem
• Too many features (MVP)
• Overall of the app have low affordance
• Not understanding competitors
• Not understanding F&B operations

 

Screener Surveys

 

Contextual Interview & Usability Test

 
 
 

Create Table User Flow

 

Dining User Flow